Oversee IT Support & Performance – Manage open IT support tickets daily, ensuring quick responses and efficient issue resolution. […]
Foster Strong Remote Collaboration – Build solid communication channels with team members and end-users across different time zones. […]
Lead IT Projects – Manage and track IT initiatives, ensuring deadlines are met and quality standards are upheld. […]
Innovate & Improve Operations – Identify and implement new solutions to optimize IT processes and enhance team training. […]
Technical expertise in Office 365, Azure, Intune, and network troubleshooting (SonicWall...