Job Summary: Position Overview (Overall objectives for the position; what you want the person to accomplish in the job): The Customer Service Executive provides 1st level Technical, support with regards to Thomson Reuters line of software and services. Handles customer inquires promptly, professionally and knowledgeably . This role has great influence on customer satisfaction. Handles customer inquiries via phone, email or chat regarding technical issues with software, hardware, online or electronic products. This includes keeping a clear and active focus on inquiry resolution and ensuring that...