This role will assist with the adoption and embedding of a comprehensive service management and program improvement approach by leveraging industry leading practices. This includes working with various service owners globally and looking for ways to improve the customer service experience.
The successful candidate will assist the Service Management and Program Improvement team to implement an end-to-end service framework and process to enhance the delivery of InfoSec services to the rest of the business. This will include creating a structure for all InfoSec services including publication, intake...